After-Sales Service

24/7 Service

Free Technical Consultation

1) According to customer requirements, providing customers with product information, technical consultation, technical guidance;
2) Assisting customers or customizing professional laser processing solutions for customers through a variety of channels such as network, telephone, letter, and door-to-door service.
3) We also offer face-to-face training at our factory -Laser Industrial Park, Zibo, China.

7X24 After-Sales Service

1) Online fault analysis and remote repair guidance within 6 hours;
2) Door-to-door service with 10-year experience skilled worker, free installation, free software upgrade;
3) 3-year warranty (equipment damage by wrong operations, natural disasters, private changes, etc. are not covered by the warranty) ;