After-Sales Service
24/7 Service
Free Technical Consultation
1) According to customer requirements, providing customers with product information, technical consultation, technical guidance; 2) Assisting customers or customizing professional laser processing solutions for customers through a variety of channels such as network, telephone, letter, and door-to-door service. 3) We also offer face-to-face training at our factory -Laser Industrial Park, Zibo, China.
7X24 After-Sales Service
1) Online fault analysis and remote repair guidance within 6 hours; 2) Door-to-door service with 10-year experience skilled worker, free installation, free software upgrade; 3) 3-year warranty (equipment damage by wrong operations, natural disasters, private changes, etc. are not covered by the warranty) ;